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CSIS Team

Listed below is a summary of each of our team members. For details and contact info, please click on the more details link for the selected team member.

Mark Richards

Mark Richards

President

Mark has been in the insurance industry since 1991. He is well versed in every aspect of commercial lines insurance. Mark manages the day to day operations at CSIS Insurance with integrity and trustworthiness.

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Kari Kubanet

Kari Kubanet

Chief Operations Officer - Agent/Broker

Kari Kubanet is from Buffalo, New York, and brings with her all of the best attributes that we love about “New Yorkers”.  She has been working with CSIS clients since 2001.  Kari earned a Bachelor’s degree from Daemen College in New York before entering the insurance profession.

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Kerri Arnold

Kerri Arnold

Accountant

Since joining CSIS, Kerri has supported sales staff and their accounts, excelling while operating under the demands that often accompany any insurance business in a fluctuating market.

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Scott Krakauer

Scott Krakauer

Agent / Broker

Scott comes to CSIS with an extensive inside sales background and expertise in building client relationships. He has been in the insurance industry since 2008 and most recently has been helping small and medium-sized businesses with their commercial insurance needs.

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Sue Pepler

Sue Pepler

Account Manager

Sue has over 30 years experience in the insurance field, having served as Vice President and President in her own brokerage. She continues to specialize in all aspects of Commercial Insurance account servicing and enjoys doing so.

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Bryce Reyburn

Bryce Reyburn

Account Manager

Bryce Reyburn began his career in the insurance business at Allstate Insurance.  It was a great place to work and learn about the insurance business and also master skills of efficiency, organization and responsiveness.

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Leonarda Johnson

Leonarda Johnson

Account Manager

Leonarda retired from the State of California after over 25 years of service, in Workers’ Compensation Insurance and then the DMV. She is starting a new chapter in her career in private industry insurance brokerage.

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Marvie Valentine

Marvie Valentine

Account Manager

Marvie joined CSIS in 2020. With over 20 years in customer service experience, she is ready to take on this new chapter in her career. She has an outgoing personality and prides herself on hard work and dedication.

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Steve Fike

Steve Fike

Account Manager

Steve has over 20 years of experience in the insurance industry and brings those detail-oriented skills to CSIS. He brings a positive attitude and will make sure that all clients receive fast and accurate service.

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Randy Rivas

Randy Rivas

Agent/Broker With 10+ years in customer service, Randy brings in the same work ethic to CSIS. Randy joined CSIS with one goal in mind, to provide top quality service to the insurance industry. More Details
Carol Mlinarevic

Carol Mlinarevic

Customer Service Representative

Carol joined the CSIS team, with a strong background and diverse experience in office skills and customer service.

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